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Fixing audio recording problems in Sakai & VoiceThread

Posted at 3:26 p.m. Jan. 14, 2016, by in Assessments, Sakai, VoiceThread

Google Chrome and audio recording problems in Sakai & VoiceThread

Sometimes, when students record audio in a Sakai quiz or VoiceThread, it looks like the audio records, but nothing is actually recorded. This may be due to their microphone settings in Google Chrome.

Check your microphone settings in Google Chrome

  1. Click on the menu button in the upper right of Google Chrome Google Chrome menu
  2. Choose Settings from the menu that appears Google Chrome Settings
  3. Scroll down to the bottom of the page and click “Show advanced settings”
  4. Under the heading Privacy, click on the Content Settings buttonChrome content settings
  5. From the pop up menu that appears: Scroll down to Microphone. Make sure that you choose a microphone here. Select either Built-in Microphone or a headset, if you use one. Do not leave the setting as Default.Chrome microphone settings
  6. Click Done.
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